Ford Pickup & Delivery with Pettijohn Ford
We'll pick it up, we'll service it, we'll drop it off - at Pettijohn Ford, we make it easy with complimentary Ford pickup and delivery
Let us pick up and return your vehicle when it needs service.* It's part of You Mode. The convenience of owning a Ford. Made just for you.
Owning a Ford gives you access to a host of benefits, including complimentary Ford Pickup & Delivery.* We will pick up your vehicle, service it, then bring it back. Just tell us when and where. For further questions, just ask.
The next time you need service, we will make the round trip for you. No need to drive to or from our dealership.** You can even schedule service right in the FordPass App.***
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
**Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
***FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
Frequently Asked Questions
Will I get a loaner vehicle?
Loaner vehicles may be available depending on availability. Alternative options can also be arranged—just ask when scheduling your service.
How long will service take?
Service times vary by repair. Our team will provide an estimated timeframe when you book your appointment.
How will I receive updates about my vehicle service?
You can choose to receive updates via phone, text, or email—whichever works best for you.
Will my vehicle only be serviced at the dealership I choose?
Yes, your vehicle will only be serviced at the location you select.
Is the Ford Pickup & Delivery program available for all repairs?
The program covers all warranty and customer-pay repairs, provided your vehicle is drivable and not part of a roadside collision. Repair and parts charges are not included.
How do I know which maintenance services my vehicle needs?
Check the “Service” tab in your FordPass® App or log in with your vehicle details to view your maintenance schedule.
Are there any distance restrictions for Ford Pickup & Delivery?
Some restrictions may apply. Contact us to confirm if the service is available in your area.
Can Ford Pickup & Delivery be used with roadside assistance?
Not at this time.
How do I resolve billing issues?
For any billing or payment concerns, call us directly for assistance.
Can I use coupons for service through Ford Pickup & Delivery?
Yes, all applicable rebates and special offers can be used.
How do I make changes or cancel my Ford Pickup & Delivery time?
Contact us at 660-359-4461 to adjust or cancel your scheduled time.
Can I change my Ford Pickup & Delivery location?
Yes! Just reach out to us for details and assistance.
Who can I talk to if I have issues with my Ford Pickup & Delivery service?
Our team is here to help. Call us at 660-359-4461 for any questions or concerns.